We are the Gazette Media Group! We produce a variety of consumer shows and events around the country. Our shows and events are informative, fun and enjoyable for attendees. Producing our events requires a team of great people, which is where we could use your help!
As an Account Manager, you will play a key role in coordinating customer participation for approximately 20 consumer shows each year. Your primary objective is to meet exhibitor participation goals for each assigned show, managing 40-50 clients per show.
Daily & Weekly Responsibilities:
- Make an average of 8 calls per hour to clients and potential leads listed in the database for both initial outreach and follow-up.
- Send timely emails to confirm client participation and provide follow-up support as needed.
- Maintain and update the ERP (Enterprise Resource Platform) with daily activities, including client-specific contact information, interactions, follow-up details, and other pertinent information.
- Conduct additional data mining, research, and prospecting as needed to grow your customer databases.
- Meet with Sales Management weekly to review your action plan and discuss weekly Key Performance Indicators (K.P.I’s).
Weekly Schedule:
- Monday–Friday, 25-30 hours per week. Hours are subject to change and may increase based on workload.
- Ideal Account Manager’s daily schedule will be 9:30am – 3:30pm (30 hours per week).
Requirements:
- This position is part time and “in person” in our Troy, MI office.
- Strong communication and interpersonal skills, capable of building rapport and establishing trust with clients via phone and email.
- Results-driven approach with a proactive mindset toward sales and client satisfaction.
- Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
- Proficiency with computer programs, especially Apple computers, software and applications, Google Products including Gmail, Google Drive, Google Docs, Google Sheets and Microsoft products including Excel. Outlook and Word. Our in-house ERP (Enterprise Resource Platform).
- As part of our hiring process, candidates are required to sign a nondisclosure agreement, noncompete agreement, and a diversity and inclusion commitment statement.
Compensation / Benefits:
- Annual compensation range $70,000 – $100,000 – base plus, commission
- $20.00 per hour / 25-30 hours per week paid weekly on Thursdays via direct deposit.
- Commissions are paid monthly based on monies received during the previous month from your exhibitors.
- Monthly bonuses are paid based on achieving the necessary requirements
- Following completion of a new hire’s 90 day probationary period, you will be entitled to (2) weeks of PTO per calendar year
- PTO can be used at the employee’s discretion for vacation days, sick days, and personal time.
Why Join Us:
- Competitive compensation package with a base salary plus commissions.
- Comprehensive training and support to help you succeed in your role.
- Collaborative and supportive team environment where your contributions are valued.
If you’re passionate about sales, enjoy building relationships, and want to be part of a team that makes a difference, we want to hear from you! To apply, send your resume to Assistant@GazetteMediaGroup.com